Novaire Executive Driver Privacy Notice
Updated October 17, 2026
Novaire Executive LLC operates the Novaire Executive Driver app for drivers authorized by dispatch. This notice covers the driver app and its connected dispatch functions.
Information used by the app
- Driver account information: name, email address, direct telephone number, driver identifier, assigned vehicle, and sign-in information.
- Trip records: assignments, pickup and drop-off addresses, passenger contact details provided for the trip, acceptance and rejection, trip progress, and completion history.
- Precise location and movement: latitude, longitude, location accuracy, capture time, and available speed information while sharing location for dispatch and trips. The iPhone app requests permission for location, including background location while online.
- Device and delivery information: notification subscription identifiers or device tokens used for trip alerts, session cookies, online status, and technical request or delivery errors.
How information is used and shared
These records support account access, trip offers, navigation, live dispatch, trip progress, operational history, and service communications. After a trip is accepted, we may share the driver’s first name and profile photo with the passenger. Calls and messages go through a private trip relay. Authorized dispatch staff can access driver and trip records, including location shared with dispatch.
The app uses hosting and communication providers to operate these functions. Apple handles iPhone permissions and Apple notification services when configured. Map views and navigation use Google Maps or Apple Maps; opening or displaying a map can share the trip destination and technical request information with that provider, under its own privacy terms. The driver app does not include an advertising feed or an advertising tracking SDK.
Your controls
You can manage location and notification permissions in your device settings. Go Offline stops location sharing through the app when no trip is in progress; operational trip controls can require staying online during an active trip. Background location depends on your permission and device settings. Signing out stops the native app's location updates. Denying location or notifications can limit trip functionality.
Storage, retention, and requests
Account and operational trip records are stored in the service's databases rather than removed when you close the app. Dispatch retains these records for operations and trip history. To request access, correction, account deactivation, or deletion, contact Novaire Executive. Some trip or business records may need to remain for applicable recordkeeping or dispute resolution; contact us for the retention details for your records.
Access is controlled through driver accounts and authorized dispatch access. Network requests use HTTPS. Device permissions can be changed at any time.
Contact
Novaire Executive LLC
info@novairexv.com